There are three systems used in hotels to perform the entire operating of the system like accounting, guest cycle, sales and marketing activities. They are:
- Non-automated manual system: This is a system which is characterized by the sole uses of hands. In fact, all formats, procedures and different kinds of calculation are done manually. The small hotels and the old hotels used this types of operating systems.
- Semi-automated or electro mechanical systems: This system gets use of some electro mechanical equipments. In fact, under the semi automated system,each department might have its own computer system under which handles all its operations.
- Fully automated /computer based system: This is the best system ever used in hotels. In fact, it is characterised by the excessive use of departmental software package program integrated and connected to a mainframe or terminal situated at the front office department.
man using computer system
