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Thursday, February 10, 2011

HOSPITALITY AND TOURISM



Hospitality is the relationship between the guest and the service provider in terms of services offered.Hospitality includes reception and entertainment of guests,visitors or stranges in an warm and welcoming way.
Tourism may be described as the activities of tourists and those who cater for them.Tourism is a highly diversified business,with many components ranging from airlines to hotels.Tourism is overall concerned with:



  • Providing travel and transport facilities

  • Providing food and beverage

  • Providing information and assistance

  • Providing accomodation

  • Providing entertainment/recreation

  • Providing souvenirs

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